Atlassian Solution Architect

Mission of the role

The mission of this role is to design and optimize internal processes in our company. Take a step back and look into how we operate from a bigger perspective and design how we can optimise processes in a more scalable and customer (employees) oriented way. Be Atlassian solutions ambassador and lead Atlassian stack improvements.

Key Responsibilities

  • Design, optimise and implement new solutions / internal processes within the whole company.
  • Gather business requirements, design the architecture, make a project plan, and maintain roadmaps for the product.
  • Actively cooperate on adoption of new tools and ensure they are the right tools for particular use cases.
  • Pro-actively participate in processes automation at and in the configuration of new solutions.
  • Keep track of effectivity of internal company processes.
  • Implement processes on top of the actual Atlassian stack and spread knowledge about Atlassian solutions across whole company.
  • Provide input to strategic discussions, reach out to relevant teams in order to gather and analyse requirements from stakeholders across the whole company.
  • Responsible for handling communication and dealing with suppliers.
  • Active A23participation in the implementation of new prototypes.
  • Act as a stand-in for the team manager and help with onboarding and mentoring of your colleagues.
  • Lead the team projects and co-lead/participate in cross-departmental projects.
  • Assist developers with tasks like migrating data, provide training on how to use the new system(s) effectively, manage deployment workflows to ensure a smooth final launch.
  • Listen to internal customers’ questions and concerns, and provide support and troubleshooting for internal employees.
  • Manage the project and the development team, organize tasks within the team.
  • Meet with the skill matrix and achieve level of your position

Technical/Professional qualification

  • A bachelor’s degree or equivalent work experience
  • 5+ years of experience with Agile tools such as JIRA/Confluence
  • Experience with performing customer analysis
  • Proven experience in identifying and communicating cross-functional dependencies
  • Proven experience with Agile methodologies, a technical understanding of products, and up to date on industry standards and best practices
  • A solid understanding of the product lifecycle and software development lifecycle processes
  • Comfortable working with multiple teams that are in-house, remote, and internationally located
  • Proficient in English (both oral and written)
  • Previous experience in leading workshops/webinars about actual solutions
  • Experience with SLAs setup and monitoring efficiency of processes
  • Experience migrating, consolidating, upgrading, integrating, and supporting Atlassian products
  • Strong software implementation and migration knowledge (SDLC, Agile, DevOps, SCRUM, Waterfall, Coding/Scripting Testing)
  • Experience with API manipulation
  • Expertise installing Server versions of Atlassian product suite (Jira, Confluence, BitBucket, Jira Service Desk, Portfolio for JIRA, Atlassian’s Marketplace)
  • And other hard skills defined according to the skill matrix

Personal/Leadership skills

  • Excellent communication skills
  • Problem-solving skills
  • Interpersonal skills
  • Patience
  • Accurate and precise attention to detail
  • Self-initiative, strong sense of ownership and an ability to work well with little supervision
  • And other soft skills defined according to the skill matrix



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